FIFA 22 Ultimate Team (FUT) is in a hack crisis, various big content creators have been expropriated – EA SPORTS reacts with a short statement.
Anyone who enjoys regularly consuming the streams or other content from the many major content creators on the FIFA scene will have already stumbled across the current hacking issue. Whether ‘Trymacs’, ‘FUT Donkey’, ‘Bateson87’, ‘TisiSchubecH’ or ‘Nick RunTheFutMarket’ – various opinion leaders have become victims of illegal account takeovers in the past weeks.
The German streamer ‘Trymacs’ has even been hit twice, his live reaction to the second hack was almost nothing but resignation. EA SPORTS had fully refunded the first incident, but could not prevent a new theft afterwards. Real precautions for increased security have not been communicated so far, instead there is a thin status report on the situation.
2FA is also being bypassed
“Our teams are currently investigating the takeover attempts. We’re trying to figure out exactly what happened in each of these cases,” says community manager Shelden Rogers in the latest edition of EA’s “Top Bins” show. This is followed by the measures that FUT players themselves can take to secure their accounts – set out in a link to the EA Help article.
The fact that in the case of ‘Trymacs’ even a two-factor authentication (2FA) did not prevent the hackers from stealing his FUT content remains unmentioned – just like apologies or explanations of the procedure. The FIFA scene also lives on its streamers and content creators, whose lives and work are being made significantly more difficult right now.
Accusation of indifference
“Such a thin statement is okay after hours, not days. Is that bad,” analyst and trader ‘TimKalation’ commented on the EA announcement via Twitter. FIFA caster Konni Winkler is in the same vein: “You just can’t believe it. With so much money, such bad management. So many mistakes.” The developer is accused of indifference towards the hacks in the social networks.
Meanwhile, a petition is already circulating, calling on EA SPORTS to address the issue more viscerally and improve its customer service system. The petition has collected more than 3,200 signatures in the first four days, with the next target set at 5,000. The video game giant would be well advised to take the concerns of the community and its strongest unofficial gaming ambassadors seriously.